CoreGenix manages your Azure, AWS, private, or hybrid cloud infrastructure so it stays secure, performant, and cost-efficient — around the clock. One accountable team for monitoring, security, cost, and backup, run out of our own NOC.
Cloud infrastructure management is the day-to-day operation, monitoring, security, and optimization of a cloud environment — including 24x7 monitoring, patching and access control, cost optimization, backup and disaster recovery, and controlled change management. CoreGenix delivers this as a fully managed service across Azure, AWS, private, and hybrid cloud, run from our own Network Operations Center with Pan-India support.
Environments drift, security gets sloppy, and costs creep up until something breaks or the bill surprises you.
Configuration drift as environments change without oversight
Unpatched systems and loosening access control over time
Cloud bills that creep up with no one tracking waste
Nobody notices issues until something breaks in production
Backup and recovery plans that were never actually tested
In-house teams spending time babysitting infrastructure, not the business
Without dedicated cloud management, you pay more, risk more, and spend your team's time babysitting infrastructure instead of running the business. CoreGenix takes that operational burden off your plate.
Monitoring, security, cost, backup, and change control — all under one accountable team.
Workloads, uptime & performance
Patching, access control, vulnerability checks
Right-sizing, savings recommendations
For your cloud workloads
Done safely, every time
Azure & AWS, public, private & hybrid
Cloud management is only as good as the response times behind it. Here's how CoreGenix structures incident response by severity.
| Severity | Definition | Response Time | Target Resolution |
|---|---|---|---|
| P1 — Critical | Production outage or complete service unavailability | Under 15 minutes | 4 hours |
| P2 — High | Major functionality impaired, no workaround available | Under 30 minutes | 8 hours |
| P3 — Medium | Partial impact with an available workaround | Under 2 hours | 1 business day |
| P4 — Low | Minor issue or general service request | Under 8 hours | 3 business days |
Final SLA terms are confirmed per engagement based on workload criticality and support tier.
A structured onboarding and operating rhythm — not a black box.
Audit your current environment, document configurations, and identify immediate risk areas.
Deploy monitoring tools, set performance baselines, and configure alerting thresholds.
Ongoing patching, cost right-sizing, and security hardening based on real usage data.
Monthly reports on uptime, cost, and security posture, with a review call to plan ahead.
What changes when cloud operations move from an internal team to a dedicated managed service.
| Factor | In-House Team | CoreGenix Managed Service |
|---|---|---|
| Coverage | Business hours, on-call gaps | 24x7x365 monitoring & response |
| Cost structure | Fixed salary cost regardless of workload | Scoped to actual workload and scale |
| Specialist depth | Limited to hired skill sets | Access to a full multi-cloud team |
| Cost optimization | Often reactive, after the bill arrives | Continuous right-sizing and review |
| Hiring risk | Attrition disrupts continuity | No single point of dependency |
Native cloud tooling combined with dedicated monitoring and cost-management platforms.
What you walk away with once your cloud is properly managed.
Uptime you can rely on
Controlled, predictable cloud spend
Security that's continuously managed, not bolted on
One accountable team for your entire cloud estate
What sets our cloud management apart from a ticket-based support desk.
Straight answers about managed cloud, SLAs, and cost.
Cloud infrastructure management is the day-to-day operation, monitoring, security, and optimization of a cloud environment — including patching, access control, cost control, and backup — usually delivered as a managed service so an in-house team doesn't have to run it alone.
If you lack 24x7 in-house cloud expertise across monitoring, security, and cost control, outsourcing to a managed provider gives you reliability and predictable spend without hiring and retaining a large specialized team.
Managed cloud costs depend on workload size, cloud provider, and scope of services required. CoreGenix offers a free cloud infrastructure assessment to scope requirements before providing a fixed quote.
A typical cloud managed services SLA defines uptime guarantees, incident response times by severity level, monitoring coverage, and reporting cadence. CoreGenix backs its cloud management with defined response times across P1 to P4 severity levels.
Yes, CoreGenix provides managed services across Azure, AWS, private cloud, and hybrid cloud environments, with the same monitoring, security, and cost optimization approach regardless of platform.
Cloud cost optimization involves right-sizing over-provisioned resources, identifying idle or unused workloads, recommending reserved instances or savings plans, and setting up cost alerts and governance to prevent future overspend.
Cloud monitoring tracks the health, performance, and availability of cloud resources and alerts on issues. Cloud management goes further, actively acting on those signals through patching, optimization, incident response, and change control.
Call +91 83559 58119 · Email sales@cgcein.com · C 1405 Kailash Business Park, Vikhroli (W), Mumbai